I first want to thank you for being a valued customer. I also want to tell you about some exciting new changes at Onsource/Ontario Hydro Energy.

Our exciting news is that we are changing our name to Reliance Home Comfort™. This name better reflects our service promise to you. It tells you who we are, what we do, and most importantly, what we can do for you. For more information visit us at www.reliancehomecomfort.com

Effective November 4, 2005, we are Reliance Home Comfort.

We're still the same great company you've relied on for years. We'll continue to provide you with efficient home comfort solutions. The same knowledgeable, friendly staff will continue to provide the best service possible.

Our new name challenges us to be the best we can and it reflects our commitment to your comfort, backed by a strong service guarantee: that you'll be satisfied with everything we do, or we'll fix it. Free.

If you have any questions, please feel free to call us at 1-866-Reliance (735-4262) or visit our website at www.reliancehomecomfort.com

Sincerely,

Roger Rossi
President and CEO
Union Energy Limited Partnership